Tom Porter, the founder and owner of Elite Home Health Agency, nurtured both of his parents through their later years. He understands what his clients need and want as well as what their families need. He strives to offer the kind of care that touches the heart. A native of Vermont, Tom has lived in the Pioneer Valley for several decades and now resides in Belchertown where he raises bees and gardens on weekends. In 2004, Tom was managing a home care agency in the region and realized what he really wanted to do was run his own agency – one that would meet his own Elite expectations and one he would trust for folks like his parents.
Brittany Redfern is the Operations Manager at Elite and has been here since 2009. She takes care of all the scheduling and invoicing along with overseeing the day to day operations at Elite. Brittany can always be contacted after hours or on weekends on our emergency 24/7 on-call line. She lives in Easthampton with her high school sweetheart and 2 children.
Rebecca Berry started working for Elite in 2009 and is our Outside Care Coordinator. She meets with clients and their families to create an individualized assessment and care plan that best fits the needs and wants of our clients. Rebecca monitors the direct care and communication between our caregivers and our clients as well as any changes in condition. She may also assist with added services or special needs such as doctor appointments, insurance paperwork or transportation to an event. Rebecca lives in Easthampton with her fiancé and 3 children.
The Elite Home Health Agency team is made up of over 30 certified nursing assistants, home health aides and homemakers, who have a passion for caregiving. Tom, Brittany and Rebecca are proud of the quality services and attentive care they provide.
Elite brings safety, security and companionship to its clients every day.